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UTS Corporation - Internet Division, Internet Hosting and Design Solutions--Web Hosting, Web Design, hosting, design, internet



 

 

 

 

 E-Commerce Frequently Asked Questions
Online Payment Processing?
Address Verification
Automated Clearing House
Authorization
Bandwidth
Banner
"Card Not Present" Merchant Account
Certificate Authority
Commerce Server
Cross Promotion
Delayed Settlement Processing
Digital Certificate
Distribution Channel
Domain Name
Download
Drop Ship
Electronic Software Distribution
Hit
Home Page
HTML
HTTP
Keywords
Merchant Account
Off-Line Transaction Processing
Order Conformation
Order Management System
Real Time Credit Card Processing
Settlement
SSL
Shipping Confirmation
URL
Address Verification

Process used by a credit card processor or other party to verify that a customer's ordering address matches their records.
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Automated Clearing House

An ACH transaction is an electronic fund transfer through the Federal Reserve Bank from a checking or savings account
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Authorization

The process of checking the validity and available balance of a customer's credit card before the transaction can be accepted. 
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Bandwidth

The amount of information (webpages, text, graphics, video, sound, etc) that is downloaded through a connection. Hiway manages a customer's website based on the amount of data transfer used per month.
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Banner

An interactive ad placed on a webpage that is linked to an external advertiser's website or another internal page within the same website. 
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"Card Not Present" Merchant AccountServer Side Includes

An account that allows merchants to process credit cards without a face to face transaction with the purchaser.
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Certificate Authority

A Certificate Authority (CA) is a third party which verifies the identity of merchants and their sites. The certificate authority issues a certificate (also called a digital certificate or an authentication certificate) to an applicant company, which can then put the certificate up on its site.
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Commerce Server

The server that manages and maintains all transactional and backend data for a commerce website.
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Cross Promotion

The promotion of a website through other traditional forms of advertising such as magazines, newspapers, radio, TV, billboards, etc.
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Delayed Settlement ProcessingSSL Secure Server

Once a transaction has been authorized, the merchant must ship the hard goods before a transaction can be settled. Delayed settlements are stored online until the merchant selects the transactions for settlement.
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Digital Certificate

A Digital Certificate issued by a Certificate Authority certifies that a merchant and a particular website are connected, just as a photo on your driver's licence connects your identity with your personal details. A digital certificate verifies to the shopper that the virtual store is actually associated with a physical address and phone number which can increase the shoppers confidence in the authenticity of the merchant.
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Distribution Channel

The method through which a product is sold including retailers, catalogers, internet commerce websites, etc.
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Domain Name

The unique name of an internet website. Hiway.com is a domain name.
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Download

The transfer of information from the internet to the browsing computer..
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Drop Ship

The shipping of a product directly from the manufacturer to the customer without requiring inventory carrying by the retailer.
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Electronic Software Distribution

Software that can be purchased and downloaded directly from the internet.
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Hit

Each time a Web server sends a file to a browser, a "hit" is recorded in the server file logs.
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Home Page

The first page through which a viewer usually enters a website.
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HTML

Hyper Text Markup Language is the standardized language which allows web browsers to interpret websites.
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HTTP

Hyper Text Transfer Protocol is a protocol which allows computers to communicate with each other.
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Keywords

Words that may be used by viewers searching for information. Keywords can be purchased from search engine companies so that an appropriate ad banner may be displayed when a viewer searches on a particular word.
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Merchant Account

A "bank account" established with a payment processor for the settlement of credit card transactions. Any merchant who wants to take credit card orders must establish a merchant account. Internet merchants need a "Card Not Present Merchant Account."
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Off-Line Transaction Processing

Capture of order and credit card information for later authorization and transaction processing through a traditional card swipe terminal or through a computer.
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Order Confirmation

An email message notifying a customer that an order has been received and will be processed.
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Order Management System

A system that accepts orders and initiates a process that results in the outbound shipment of a finished good.
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Real Time Credit Card Processing

On-line authorization of a credit card number in real time informing the merchant that the card has been approved.
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Settlement

Once the goods have been shipped to the customer, the merchant can key a transaction for settlement at which time the customer's credit card is charged for the transaction and the proceeds are deposited into the merchant account.
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SSL

Secure Socket Layer is an encryption technology on the server that scrambles important data such as credit card numbers and order information when it is being stored or passed from one computer to another.
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Shipping Confirmation

An email message that notifies a customer that an order has been shipped.
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URL

Uniform Resource Locator which describes the "address" for a document on the internet.
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